JetBlue Value Chain

- Primary Activities Inbound Logistics/Outbound Logistics: Focus on underserved markets and abundant metropolitan areas, utilizing under practiced airports with less(prenominal) congestion adding to the ability to remain on the fuse in less time. Point-to-Point r discloseing system, strange low-cost competitors that utilize hub-and-spoke system, partnering with large airlines to provide connecting flights. Operations: Use of a single-type aircraft fleet. The A320 Airbus has an increased seating capacity of 30 seats (24 afterwards additional seating reconfigurations), is cheaper to maintain, fuel effectual and reduces training costs, congress to other aircraft models used in the industry. Ticketless rifle (e-ticket). At-Home Reservation Agents reduces placement space and infrastructure costs. Paperless Cockpit (reduces paper educate and results in smart take-offs, quicker turnarounds, and higher(prenominal) aircraft utilization. Service: Does not overbook flights, theref ore, customers are never interested with the misfortune of being bumped, i.e. no standbys. No passenger is ever remain behind. Layout and design of planes and reduced seating capacity to increase customers legroom and comfort. DIRECTV satellite television. A television at each seat (24 pass on controlled at the hands of each individual customer). Long and concisely hauls, unlike low-cost competitors that focus on short hauls. true-blue points program that allows customers to secure a free round-trip ticket base upon points earned. Its superior functional performance, i.e.

more flight hours per day, better consequence factor and on-time performance, few mishandled bags and cust omer complaints, translates to exceptional c! ustomer service. - stake Services General Administration: Key employees of the precaution stave were veterans highly experienced in the airline industry, complementing the companionship and expertness of its founder. Managements hands on approach in assisting crewmembers with carrying out work activities supports its culture as a service alliance nervous strain for an environment that encourages safety, caring, integrity, fun and passion. Managements visibility with both employees and customers, and its ability... If you postulate to amount a full essay, order it on our website: OrderEssay.net

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